Terms & Conditions
1. Introduction
1.1 These Terms and Conditions (the “Terms”) govern the relationship between Dact Contractors (“we”, “us”, “our”) and the Client (“you”, “your”). By engaging our services, you agree to be bound by these Terms.
1.2 These Terms are subject to change without notice. The latest version will always be available on our website, and it is your responsibility to review them regularly.
2. Scope of Work
2.1 We agree to provide the services as outlined in the written agreement or quotation provided to you. Any additional work requested by you and not covered by the original agreement will be subject to further charges.
2.2 We will carry out all work with reasonable skill and care, in accordance with industry standards.
2.3 Any variations or changes to the agreed work must be documented and agreed upon by both parties in writing.
3. Quotations and Pricing
3.1 All quotations provided by us are valid for 30 days from the date of issue unless otherwise stated.
3.2 Prices are subject to VAT at the prevailing rate unless otherwise specified.
3.3 Any additional costs incurred due to unforeseen circumstances or changes in the scope of work will be discussed with you and may result in a revised quotation.
4. Payment Terms
4.1 Payment terms will be as specified in the quotation or agreement. Typically, we require a deposit before work commences, with the balance due upon completion.
4.2 Invoices are payable within 14 days of the date of issue unless otherwise agreed in writing.
4.3 Late payments will incur interest at the rate of 8% above the Bank of England base rate, calculated daily, from the due date until full payment is received.
4.4 We reserve the right to cease work if payments are not made as agreed.
5. Client Obligations
5.1 You agree to provide us with all necessary information, access, and cooperation required to complete the work.
5.2 You are responsible for ensuring that any permissions, licences, or consents required for the work are obtained in advance.
5.3 Any delays caused by your failure to fulfil these obligations may result in additional charges and/or delays in the completion of the work.
6. Health and Safety
6.1 We will take all necessary precautions to ensure the safety of our staff, subcontractors, and any third parties on site.
6.2 You must inform us of any known hazards or risks on the site before work commences.
6.3 We reserve the right to cease work if we deem the site to be unsafe.
7. Warranties and Guarantees
7.1 We warrant that all work carried out will be of satisfactory quality and fit for purpose, in accordance with applicable laws and regulations.
7.2 Any defects arising from our work will be rectified at no additional cost to you, provided that we are notified within 12 months of the completion of the work.
7.3 This warranty does not cover defects arising from normal wear and tear, misuse, neglect, or modifications made by you or third parties.
8. Liability
8.1 Our liability for any claim arising out of the performance or non-performance of these Terms shall be limited to the value of the contract.
8.2 We shall not be liable for any indirect, consequential, or special losses, including but not limited to loss of profit, revenue, or goodwill.
8.3 Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence.
9. Termination
9.1 Either party may terminate the agreement by giving 14 days’ written notice to the other party.
9.2 We may terminate the agreement immediately if you fail to make payments when due or breach any of your obligations under these Terms.
9.3 Upon termination, you agree to pay for all work completed up to the date of termination, including any costs incurred by us in preparing for or winding down the work.
10. Force Majeure
10.1 We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, civil unrest, strikes, or extreme weather conditions.
10.2 In the event of a force majeure, we will notify you as soon as possible and take reasonable steps to mitigate any impact on the work.
11. Dispute Resolution
11.1 Any disputes arising from these Terms shall be resolved through negotiation in the first instance.
11.2 If a dispute cannot be resolved through negotiation, either party may refer the matter to mediation or, if necessary, the courts of England and Wales.
12. Governing Law
12.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Miscellaneous
13.1 These Terms constitute the entire agreement between the parties and supersede any previous agreements or understandings.
13.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
13.3 No failure or delay by us in exercising any right or remedy provided under these Terms shall constitute a waiver of that right or remedy.
By engaging Dact Contractors, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.